We respect your fundamental right to privacy, and we commit to take great care in safeguarding your
personal data. In compliance with the Data Privacy Act, we share with you the principles that govern
how your personal data will be collected, processed, and shared as you participate in the TNT
Surepresa (the “Promo”).
Why we collect and process your personal data
Get a chance to win gadgets, vouchers, data, and cash of up to 2.5 million pesos when you purchase or subscribe to eligible products and services and join the promo.
To join, we will process your personal data, such as your mobile number, usage information, and
regional location so that we may:
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Confirm your participation when you register to join the raffle by sending “SUREPRESA”
to 5858.
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Generate the corresponding digital raffle entries that you earn with your purchases or
subscriptions for the weekly raffle draws. You may check the number of entries that you have
earned through https://tntph.com/surepresa2025rafflecheck;
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Facilitate the claiming of prizes. If you win, an authorized Smart representative will call
you through your registered mobile number to validate your identity and ask for your
delivery address so that we can send you the formal notice via registered mail and arrange
the claiming of your prize.
Only the registered owners of the SIM are eligible to claim the prizes. When we validate your
identity, we may use the information you have provided to us when you registered your SIM.
We also intend to publish the list of Promo winners on our TNT social media pages on Facebook,
Instagram, X, TikTok, and YouTube. If you do not wish to be featured on our social media posts, or,
if you have any other concerns regarding this, please reach out to any of TNT’s official
social media pages – TNT PH on Facebook and @TNTph on X , or call *888.
For more information about the Promo, you may visit https://tntph.com/surepresa2025
.
Why your personal data is shared
In case you win any of the prizes in the raffle draw, we will also share the name, mobile number, and
address with the Department of Trade and Industry (“DTI”) in compliance with The
Consumer Act of the Philippines (Republic Act No. 7394). Your Personal Data will be used by DTI to
safeguard your consumer rights. As the executive department of the Philippine Government that
oversees the implementation of trade and consumer protection laws, the DTI is tasked to oversee the
handling of sales promotions such as this Promo.
We have engaged the services of Sterling Global Call Center Inc. (“Sterling Global”) to
contact the winners of physical prizes and inform them on how to claim their prizes.
We may also disclose the information of winners with Union Bank of the Philippines (“UnionBank”)
to arrange the pickup of the check at their preferred UnionBank branches. Winners may be asked to
provide documents, such as valid government-issued IDs and the formal notice letter from SMART
before releasing checks.
When your Personal Data is shared, we ensure that it is done on a confidential basis, through secure
channels, and in compliance with applicable privacy laws and regulations. Only personnel with a
need-to-know will have access to your Personal Data.
How your personal data is protected
The integrity, confidentiality, and security of your personal data is important to us. This is why we
strictly enforce this Privacy Notice within SMART and have implemented technical, organizational,
and physical security measures that are designed to protect your information from unauthorized or
fraudulent access, alteration, disclosure, misuse, and other unlawful activities. Your personal data
is also protected from other natural and human dangers.
Personal data relating to your participation in the Promo will be retained only until after the last
announcement of winners on January 10, 2026.
Your Rights and Choices
The Data Privacy Act gives you certain rights to your personal data. Subject to exceptions under the
law, you are entitled to request:
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Access to the personal data we process about you;
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Rectification of your personal data if it is found to be outdated, inaccurate, or
incomplete;
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Erasure when it is no longer needed to achieve the legitimate purpose of its processing;
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Restriction of processing of your personal data in limited circumstances;
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Portability of your personal data so that you may receive a copy thereof or that we transmit
the same to another company on your behalf.
You moreover have a right to object to the processing of your personal data, such as in cases when we
process your Personal Information based on our legitimate interests or for purposes requiring your
consent.
To the extent that the processing of your Personal Information is based on your consent, you have
the right to withdraw such consent at any time by contacting our Data Privacy Officer through the
contact details provided below. Please note that this will not affect the lawfulness of the
processing that was carried out before you withdrew your consent or SMART’s right to continue
parts of the processing based on other legal bases than your consent. If, however, we have not
provided you with another legal basis justifying the processing of your personal data in this
privacy statement, we will stop the processing and delete your personal data.
To exercise any of these rights, you may get in touch with our Data Privacy Officer through the
contact details indicated below. In some instances, we may request supporting documents or proof
before we effect any requested changes to your personal data.
If, despite our commitment and efforts to protect your personal data, you believe that your data
privacy rights have been violated, we encourage you to come to SMART first so that we can work
together to resolve your complaint. You have the right at all times to register a complaint directly
with the National Privacy Commission or to make a claim against us with a competent court (either in
the country where you live, the country where you work or the country where you deem that data
privacy law has been infringed).
Smart Communications Inc.
Data Privacy Office
Makati General Office (MGO) Building
Dela Rosa St. corner Legaspi St., Legaspi Village,
Makati City, Metro Manila, Philippines
Email: dpo@smart.com.ph
To view Our Privacy Commitment and the Seal of Registration issued by the NPC, you may visit https://smart.com.ph/Corporate/privacy.
*** END OF PRIVACY NOTICE ***
I have read and understood this Privacy Notice, and the purposes for which my personal data shall
be processed.
